Good service despite some problems. -
Excellent value and service although the communications could be better internally. We had a great car but the window got stuck, leaving us a bit wet and noisy. We got directed to a local mechanic (a charming farmer) but he could not fix it so we got it taped for the day. Returned to Rvk as planned the day after with the promise of a replacement. On calling no one knew anything about the problem and we were to wait for their mechanic to call. The call never came, we chased up and then went to their depot where we got a replacement (same model) very promptly. So it was a minor disruption in the end, well dealt with (these things do happen), just a shame we had to pursue it ourselves.
Quick and Efficient Service -
Excellent service from SADCars, all staff members were extremely helpful and collection and handover were both easy, quick and straightforward. Would recommend to anyone planning a trip to Iceland.
Good overall rental -
Car worked fine and check in and out was smooth. Our only complaint is that when we made the booking, we had asked for a GPS system but not a Wi-Fi hotspot. When we went to pick up the car, we asked to add a hotspot, which the attendant was happy to do, because we wanted to be able to have reliable Internet where we went. However when we realized that the hotspot would also allow us to use Google Maps, we tried to return the GPS navigation system, as it was no longer necessary, but were told we could not do so as it would be against company policy. I was a bit unhappy about this because they had allowed us to add the Wi-Fi last minute, but wouldn't let us return the (now unnecessary) GPS. So we ended up paying for a week of GPS even though we didn't use it.
Friendly staff -
Great car and service! Really friendly staff. Easy to head straight to SAD cars When you arrive at the airport.
Great service -
Everything was according to what we had agreed. The car was reader when we arrived. Car was great. We left Iceland quite early on a Saturday. Returning the car by simply bringing teh keys back made us checking in for our flight in time. So good service!
Can't think of things to improve, hence our 5 score.
Nice big car, good price! -
I really enjoyed driving this 4x4 car, we did 3600 km and never had a single problem. The average price per day for the rental was around 60 euro. Nice staff, fast procedures. I recommend this company!
Good price, good car -
I got a Hyundai i10. Good small car for a good price. SAD Cars cars are newer. (48000km). Service was good. the tank was half full with petrol but they made it full. Easy booking easy pick up en return. Take the shuttle bus to car rentals 3th stop at Kevlafik Airport.
Excellent except for the return -
Everything was handled professionally until our return.We waited for staff to arrive at 4am. When a gentleman arrived a few minutes past 4 he proceeded to make a coffee and leave the front of the shop leaving me outside in freezing temperature no matter how much I knocked on the door. Wanting instruction on how to get the airport shuttle we travelled in white out weather to the next car rental shop and they helped us. I would not return because that gentleman did not have any concern for customers.
Easy and affordable -
Good and fast service, affordable prices. We were able to get a better and bigger car at SADCars than at other rental companies. There were no problems with the car and everything went smoothly. You need to take a shuttle bus from the airport but the rental companies are very close to the terminal and buses are coming and going regularly.
Happy little car -
Everything went smooth with booking, picking up and returning. Got different car than ordered but with the same specificationand price so nothing happened. Wasn't so cheap but the ability to rent a car without credit card is convenient. Definietely will be back on ny next visit on Iceland.