Questions about SADcars

Our Reykjavik office closes at 16.00/4pm, but you can book your return until 23.55/11:55pm. Just leave the keys with the reception staff at Bus Hostel Reykjavik (same location as our office).

When entering the arrival hall at Keflavik International Airport, please turn to the SADcars employee that has SADcars on a white-board, they will take you to our office where you will receive your car. If no one is waiting for you, we are probably on our way. Please wait for us in the seating area between the two exits that are straight ahead when you enter the arrival hall. You can also call our shuttle driver +354 860 7102.
 
Sometimes, when there are a lot of incoming flights at the airport, we can only guarantee the pick up of the driver in the group. We do this so everyone gets their car as soon as possible. Don’t worry, we will tell the driver how to get back to the airport to pick up the rest of their party, it is a very short and simple drive.
 
When returning the car, please take it to our office close to the Keflavik International Airport and we will then drop you off directly to the departure hall, free of charge! Directions on how to find our office are provided on a map which you will get when collecting the car, as well as the location is fixed in the GPS Navigation system (as „SADcars HQ“) should you have rented one.
 
Our office in Keflavik is open from 5am in the morning until 2am after midnight - and we pick you up and drop you off in the airport, free of charge :)
Address: Bogatröð 2, 235 Reykjanesbær. 
 
We also have an office in Reykjavik. The Reykjavik drop-off and pick-up is possible between 9am and 4pm (16.00) every day. 
Address: Skógarhlíð 10, 105 Reykjavík.

All of our rental cars have good winter tyres during winter, suitable for driving in normal winter conditions.

The international airport in Keflavik is sometimes called Reykjavik KEF even if the airport is about a 45 min drive from Reykjavik. If you are landing at Reykjavik KEF and want to pick up your car right after your flight, please select our Keflavik office when you are making your booking. We are open in our Keflavik office to fit the needs of the airport.

Sure. Our small Iceland car rental company was founded in 2009 with its first year of operation in 2010. We are a fully licensed car rental company in Iceland - license number 65.
 
Our aim is to provide our customers with older but good solid cars for Icelandic roads which we maintain well and supervise carefully so you can have the chance of a good car at the lowest possible prices. 
 
All our cars are insured at TM Insurance (www.tm.is) and all our banking goes through Islandsbanki Savings bank.
 
We are a member of SAF; The Icelandic Tourist Industry Association. 

Our name is actually put together from the first letter of each of the founders´ names - Siggi, Alli and Daniel :) So it's kind of a family business. However, we decided to use the name to make it more memorable as our cars are older - we can assure you that our rental cars are not sad, they are very happy when you use them!

Lately we have started referring to our SADcars customers as Simply Awesome Drivers - we think it is quite fitting.

Our fuel policy is Return as received, you receive the car with the fuel left by the previous renter. You do not need to return with a full tank and we will not charge you for fuel!

When you receive the car you will be able to use a discount key which is attached to the keychain on all our cars. This discount key can be used at 67 seven service stations for a local company called Orkan. The discount you will receive is 5 ISK per liter if you use the discount key.

Most of our cars have CD players. All of the cars have 12V sockets like the old cigarette lighters. Some of them have USB, bluetooth and AUX entries. 

Yes, we do have cars with automatic transmission in D (Ford Focus), G (Suzuki SX4), N (Toyota RAV4) and R (Toyota LandCruiser).

SADCars has service partners all around the country if something breaks down or if something has to be replaced. If you have an accident or the car totally breaks down we will of course replace the car with a new one.
 

Should the car break down, you can call our 24 hour hotline and we will decide if the car is repairable or if you need a new car. If the car is repairable then we will direct you to one of our numerous service partners around the country. If it is not then we will bring you a new car right away. 

We have a road side service network all over the country so if something happens to the car we can quickly assist you but the cost of that is not included in the price if you have an accident. If the car on the other hand breaks down the car will be fixed for free or you will get another car. If for example in case you have a flat tyre, that is not included in the cost of the rental of the car. All the cars have spare tyres and someone could come and change the tyre if necessary.

Our cars undergo the obligatory security inspection needed for all Icelandic cars, but in addition we do our own serivce and maintenance checks after each return of a vehicle from a customer. They all have airbags and seat belts for all passengers. Our rental cars always have the necessary equipment and are ready for Icelandic roads for enjoyment!

Yes, we can pick you up at every hotel in the greater Reykjavik area. This service costs 20 eur. 
 
The pick up in Keflavik is free of charge all year round! We can pick you up at the airport or any hotel in the town of Keflavik. 
 

Yes it is, we offer collection and pick up at our location in Reykjavik. 
If your pick up and drop off locations are different an additional 25 EUR charge is applied.

Our office in Keflavik is open from 5am in the morning until 2am after midnight. Collection and return in Keflavik is free all year, and we pick you up and drop you off in the airport, free of charge :)
Address: Bogatröð 2, 235 Reykjanesbær. 
 
Our office in Reykjavik is open between 9am and 4pm (16.00) every day.You can get a pick up at your hotel in the Reykjavik area for 20 eur extra all year round. 
You can still return the car until 23.55/11:55pm if that is the time you have chosen in your booking. Just leave the keys with the reception staff at Bus Hostel Reykjavik (same location as our office).
Address: Skógarhlíð 10, 105 Reykjavík.
 
If your pick up and drop off locations are different an additional 25 EUR charge is applied.

Our office in Keflavik is open 24/7 during summer and from 5.00am until 2.00am during winter. This means that if your flight comes in between 2am and 5am we will not be able to pick you up until around 5.15. We appreciate your patience on this matter.
 
You can choose pick up or drop off at 1.45am at the latest. If you want to be at the airport before 2am please return at 1.30am as the last shuttle trip to the airport is at 1.45am.
 
There are some options for those departing between 2am and 5am. The airport is open 24/7 so there is always the option of waiting at the airport. There are also many accommodation options in the airport area and most of them offer a shuttle to and from the airport. For very early morning departure, we recommend you stay in the airport area the night before your flight. We take you to your hotel when you have returned the car and you can catch a shuttle from the hotel to the airport before your morning flight. The price of accommodation is cheaper in Keflavik than in Reykjavik and you can catch a few more zzzs before your flight.
 
Our office in Reykjavik is open from 9am until 4pm/16.00 every day. Reykjavik accommodation pick up is offered from 9am until 3pm/15.00.

Our Reykjavik office closes at 16.00/4pm, but you can return the car until 23.55/11:55pm. Just leave the keys with the reception staff at Bus Hostel Reykjavik (same location as our office).

Questions about payments and insurance

No, we have no hidden fees at pick up, the price you pay online is the price you pay for the car.

Our prices include taxes, unlimited mileage and third party liability insurance. Other insurance is not included in the price. If you want to add insurance that costs extra but we do not require that you add insurance.

If you have a credit card, there is no deposit. However, if you do not have a credit card, you will have to leave a deposit as insurance for the car. If you want more information about this see our deposit question and answer on this page.

There is no young driver fee, if you are 21 years old you get the same price as everybody else.

Read all about the insurance and extras we offer on our Extras page.

 

You need a valid driving license and a credit card in your name when you pick up the car to guarantee the rental agreement.
 
Note: The Credit card can not be debit/credit or a prepaid credit card. 

There is another option for people who do not have credit cards. We can deposit a certain amount of euros off your debit card as an insurance if you also buy our Insurance bundle for the duration of your rental period. This means that we would hold a 1000 EUR off your debit card which you get back once you have returned the car and we have inspected it to be in order. 

There is a 50 EUR management fee for this service (which means we will take 1.050 euros off your card and refund 1.000 euros when you return the car).

We offer another option for people who do not have credit cards. We can deposit a certain amount of euros off your debit card as an insurance if you also buy our Insurance bundle for the duration of your rental period. This means that we would hold a 1000 EUR off your debit card which you get back once you have returned the car and we have inspected it to be in order.

There is a 50 EUR management fee for this service (which means we will take 1.050 euros off your card and refund 1.000 euros when you return the car).

Please note that we do NOT accept cash as deposit, only debit cards. 

No, we do not block any amount off your credit card, we simply copy you credit card information but only use it in case of damages or incurred costs such as parking tickets.

Our business concept is that we rent out good solid cars that are on average 10 years old but very well maintained. Therefore, we are able to use cheaper cars with lower depreciation - and this delivers the very low rent price directly affecting your costs of travelling in Iceland.

No worries, we can send it to you for around 3.500 ISK (the cost of sending a normal sized parcel at the post office). Just send us your home address at info@sadcars.com and we will take care of the rest.

All prices include taxes, unlimited milage and third party liability insurance. We will pick you up and drop you off at Reykjavik KEF airport. There are no hidden fees.

Insurance bundle. 28 EUR per day. 
Our bundle of safety includes Super CDW, Gravel protection, Sand and ash protection and Theft insurance. If you want the best insurance coverage for the best possible price, this option is for you. All individual terms and self risk amounts as stated below apply.
 
Collision Damage Waiver Insurance (CDW). 5 EUR per day.
SADcars recommends CDW if you do not have any other insurance. Covers you for damage of the rental car according to our terms.
Your risk will be limited to 1750 EUR.
 
Super CDW Insurance (SCDW). 15 EUR per day.
Upgrade to Super CDW and limit your risk to 750 EUR in case of damage.
 
Gravel Protection (GP). 6 EUR per day.
Consider if you plan to drive on gravel roads that can mostly be found in rural areas, the Western fjords and the highlands. Covers damage to windscreen, headlights and the body of the car when gravel or rocks get thrown at the vehicle from another car.
Your risk will be 0 EUR (except for damages caused to the windscreen which has a self risk of 200 EUR).
 
Sand and Ash Protection (SAAP). 10 EUR per day.
Consider if you will be driving in the fall, winter or spring and the forecast predicts sand/ash storms in the area you plan to drive through. Covers damage caused by sand/ash storms to the paint, windows, plastic, lights, wheels and chromes of the vehicle.
Your risk will be limited to 900 EUR.
 
River Crossing Protection (RCP). 48 EUR per day.
Consider if you are renting a 4x4 and plan to drive on F roads in the highlands during summer where you are forced to cross rivers. Covers water damage to body, engine and electrical systems of the car.
Your risk will be 0 EUR.
 
Theft Insurance (TI). 3 EUR per day.
Covers total loss of the car if it is stolen while you rent it.
Your risk will be limited to 1750 (or 750 EUR if you also buy SCDW).
 
 
All our cars have the obligatory Third Party Liability Insurance (TPL) under Icelandic law - this covers third party damage or loss in an accident.
 
Towing and rescue is never included in self risk.
 
Please refer to our Terms page for more details and full conditions on the above insurances.
 
 

If you get a parking, speeding or any other kind of ticket we will pay the ticket and then charge your credit card so you do not have to worry about it. A 30% management fee will be added to the ticket. 

Cancellation policy is 48 hours prior to pick up of the rented vehicle. If you cancel with more than 48 hours notice you will get a 75% refund.

Cancellation within 48 hours will not be refunded.

Our customers have to be 21 years old to rent with us. Unfortunately for younger drivers, we are very strict on this rule due to insurance policy.

There is no young driver fee, if you are 21 years old you get the same price as everybody else.

All drivers must present driving licenses to rent with SADcars.
 
We accept all driving licenses issued by countries within the EU and USA/Canada. If you are from a country outside those regions we will accept your driving license if it has a license number, your photo, a valid date and is in roman alphabet. If your driving license does not fulfill those requirements you will need an international driving license to drive in Iceland.
 

The best way to book and pay is on our website. We offer two structures, you can choose to book and pay now which earns you an extra 15% off our very low prices.

You can also choose to Pay on pick up, in that case you pay full price.