Information about SADcars

24 December

Reykjavík office open 09:00 - 13:00 / 9am - 1pm

Keflavík office open 04:00 - kl 16:00 / 4am – 4pm

25 December

Reykjavík office open 09:00 – 13:00 / 9am - 1pm

Keflavík office open 07:00 - 16:00 / 7am – 4pm

26 December

Reykjavík office open 09:00 – 16:00 / 9am - 4pm

Keflavík office open 04:00 - 24:00 / 4am – 12am

31 December

Reykjavík office open 09:00 - 13:00 / 9am – 1pm

Keflavík office open 04:00 - kl 16:00 / 4am- 4pm

1 January

Reykjavík office open 09:00 – 13:00 / 9am – 1pm

Keflavík office open 07:00 - 16:00 / 7am – 4pm

Our office in Keflavik is at Arnarvöllur 4b, 235 Reykjanesbær. See our location on Google maps. 
 

Just hop on board the free shuttle bus that goes every fifteen minutes around-the-clock between the arrival hall and car rentals. When you exit the customs area, continue straight ahead and outside the airport entrance. From there, you walk through a covered footpath and at the end of the path you will find the shuttle service. Exit the shuttle at stop number 3. We are in the same office as Átak car rental, just follow the SADcars logo. 

Our Keflavik office is open 24/7. 
 

Our new office in Reykjavík is at Knarrarvogur 2, 104 Reykjavík. See the Reykjavik office on Google maps.

Our Reykjavik office is open  from 8am – 18.00 / 6pm weekdays and 9am - 16.00/4pm on the weekends. You can return the car until 23.55/11:55pm if that is the time you have chosen in your booking. 

If your pick up and drop off locations are different an additional 25 EUR charge is applied.

Yes it is, you can pick up at our office in Reykjavik.

If your pick up and drop off locations are different an additional 5000 ISK charge is applied.

The international airport in Keflavik is sometimes called Reykjavik KEF even if the airport is about a 45 min drive from Reykjavik. If you are landing at Reykjavik KEF and want to pick up your car right after your flight, please select our Keflavik office when you are making your booking. We are open in our Keflavik office to fit the needs of the airport.

Sure, we can pick you up at your hotel or hostel for 14000 ISK.

Just choose Reykjavik hotel pick up in our booking engine and then write down your accommodation in the comments section.

Our Reykjavik office closes at 18.00/6pm on week days and 16.00/4pm on weekends, but you can book your return until 23.55/11:55pm. Just leave the keys in the drop off box outside our Reykjavik office.

Please note that a vehicle that is returned out of office hours will not be checked in until the next business day and you are responsible for the vehicle until then.

If you are dropping off in our office by Reykjavik KEF airport we advise you to be there at least 3 hours before your flight. The airport is a busy international airport with many planes leaving at the same time. Once you have returned the car to our lot, you can take the shuttle bus to the departure hall.
 

Our Head office in Reykjavik is open during the following hours:
Monday - Friday from 8am - 18.00 / 6pm.
Saturday - Sunday our Reykjavik office is open from 9am - 16.00 / 4pm.

You can return the car after office hours in our Reykjavik office. We have a key drop box right next to the entrance on the left. Please note that a car that is returned out of office hours will not be checked in until the next business day and you are responsible for the car until then.

Drop off tips
Remember to fill up the tank to avoid our service fee, which is 5000 ISK (plus the price of filling up the tank).
There is no need to clean the car on the outside, but please throw away all trash before dropping off, we really appreciate it. 

And finally, please make sure you check if you have all your items with you. We advise you to check the glove compartment and under the seats especially. 

Our office by Keflavik airport is open 24/7.

Our Reykjavik office is open from 9:00 – 16:00 (9am - 4pm) weekdays and 9:00 - 13:00 (9am - 1pm) on the weekends. You can return the car until 23.55/11:55pm if that is the time you have chosen in your booking.

Our cars undergo the security inspection needed for all Icelandic cars. In addition we do our own serivce and maintenance checks after each return of a vehicle from a customer.

All our cars have airbags and seat belts for all passengers. Our rental cars always have the necessary equipment and are ready for Icelandic roads for enjoyment!

Yes! We have automatics transmission cars in most car groups, small and large.
Check out our cars for further information. 

All of our rental cars have studded,winter tyres during winter, suitable for driving in normal winter conditions.

Note:

Iceland laws allow for vehicles to be fitted out with winter tires from November 1st. to April 15th each year

Yes!

Please check these helpful sites before you go on your trip!

www.safetravel.is Travel safely in Iceland.

www.Road.is Updated info on road conditions and weather.

http://en.vedur.is Weather forecast.

www.road.is/travel-info/web-cams Road web cams around the country.

SADCars has service partners all around the country if something breaks down or if something has to be replaced. If you have an accident or the car totally breaks down we will of course replace the car with a new one.

Should the car break down, you can call our 24 hour hotline and we will decide if the car is repairable or if you need a new car. If the car is repairable then we will direct you to one of our numerous service partners around the country. If it is not then we will bring you a new car right away. 

We have a road side service network all over the country so if something happens to the car we can quickly assist you but the cost of that is not included in the price if you have an accident. If the car on the other hand breaks down the car will be fixed for free or you will get another car. If for example in case you have a flat tyre, that is not included in the cost of the rental of the car. All the cars have spare tyres and someone could come and change the tyre if necessary. 

Most of our cars have CD players. All of the cars have 12V sockets like the old cigarette lighters. Some of them have USB, bluetooth and AUX entries.

Our fuel policy is Full to full, you get the car with a full tank and return it with a full tank.

We are partners with Olís and OB gas stations. Attached to the keychain of your car keys is a discount tag that gives you extra discount at Olís gas stations all around the country. As a bonus you get free coffee, free wifi and discount off food and beverages.

You can see a comparison of fuel prices here.

Our name is actually put together from the first letter of each of the founders´ names - Siggi, Alli and Daniel :) So it's kind of a family business. However, we decided to use the name to make it more memorable as our cars are older - we can assure you that our rental cars are not sad, they are very happy when you use them!

Lately we have started referring to our SADcars customers as Simply Awesome Drivers - we think it is quite fitting.

Sure. Our small Iceland car rental company was founded in 2009 with its first year of operation in 2010.

Our aim is to provide our customers with older but good solid cars for Icelandic roads which we maintain well and supervise carefully so you can have the chance of a good car at the lowest possible prices.
Don´t worry, our cars are always in good condition.

We are a member of SAF; The Icelandic Tourist Industry Association.

SADcars was a family company until 2017 but has recently been added to a portfolio of car rentals that are operated together. Don´t be surprised when you pick up the car that our front desk is handing out cars for other car rentals as well.

Our kennitala (social security number) is 530979-0249. Our VAT is 09494.

We offer small cars, 4x4 cars and vans. You can see see all our cars on the Our cars page or browse the categories that fit your needs below. 

Small rental cars
4wd rental cars
Automatic cars
Manual cars

We do our best to provide the car you booked but unfortunately we can not guarantee the brand and model. No worries, if the exact model you booked is unavailable at the time of pick up we will give you a similiar model or an upgrade.

The brand new Vadlaheidargong tunnel shortens the ring road up by Akureyri in North Iceland by 16 km or about 6 minutes driving time. Read about the new blog over on our Vadlaheidargong in North Iceland page. 

There is a toll for driving through the tunnel which can only be paid online. If you pay within 3 hours the price is 1.500 ISK.

Please note that if you choose to not pay at all, SADcars will be notified and will charge your credit card for the 1.500 ISK tunnel fee plus a 5.000 ISK service fee, a total of 6.500 ISK.

 HOW TO PAY ONLINE THE TOLL ROAD:

You have two options to pay the tunnel: before and after passing through

1. I want to register BEFORE going through the tunnel:

Go to www.tunnel.is and register your car for the period you will be driving through the tunnel. Thereby, you will be charged the regular fee of 1.500kr for each trip you do during your registration.

Be aware of:

-We don’t charge you for registering the car. You will be charged only for the trips you do.

-You must drive through the tunnel during your registration period.

-Don´t register your car later than your rental car period ends or the next user could use your account. 

2. I want to register AFTER going through the tunnel:

Go to www.tunnel.is within the next 3 hours of your trip if you want to pay the regular fee of 1.500 ISK.

Be aware of:

-If you go through the tunnel and you don´t register your car in the next 3 hours, car rentals will be notified and will charge your credit card for the tunnel fee plus their own service fee.

There are free WIFI points on the east entrance of the tunnel and in the gas station N1 in the west, that you can use to register and pay the toll.

The tunnel shortens the Ring Road by 16 km (10 miles), saving drivers up to 12 minutes in good weather conditions. Information about weather and road conditions is found at www.safetravel.is.

Best price - Book now - Pay later - Free cancellation

Due to the high level of uncertainty in global tourism, many people have experienced cancelled travel-related services without being reimbursed. Due to high travel restrictions around the world and unstable transport systems, there is a great deal of uncertainty about the viability of companies in tourism. In the current climate we understand that customers are generally unwilling to take risks and pay in advance for services that later may not be provided.

In view of these circumstances and to avoid the financial risk to our customers, we have decided to offer you the option to book your rental car without the need to prepay and no cancellation fees.

On arrival we accept Visa, Mastercard, American Express, Diners Club, JCB, Union Pay and Discover.
You may also be able to pay with a debit card on our website, if your card has an online payment option.

 ATTN The cardholder/renter and the card used to confirm the booking online has to be present at pick up and the card that is used to pay online has to be the same card as is used to guarantee the rental agreement

All prices include the following free things. There are no hidden fees!

• Third party liability insurance
• CDW insurance
• PAI (Personal Accident Insurance) 

• Unlimited mileage/km
• 24% Local VAT
• Airport surcharge if applicapable

• Free shuttle service at Keflavik airport, pick up and drop off
• 24 hour roadside assistance
• Free cancellation (until 48 hours before pick up)
• Free reservation changes

• Studded winter tires in winter
• Free booster seat
• Fuel discount card with free wifi and coffee at Olís and OB gas stations

• Cleaning of the car after drop off
• Weather warning e-mails during your trip
• No hidden fees

When you pick up the car, you will need to have a valid driving license and the card used to pay the online booking with to guarantee the rental agreement. We offer two card options:

1. We will accept your credit card as a guarantee, no pre-authorization is required. If the credit card is not clearly marked as a credit card our front desk staff is not authorized to accept it.

2. We will accept you debit card, debit/credit card or prepaid credit card only if the card has a 15-16 digit number on the front and you buy our Platinum Insurance package for the duration of your rental period.

Please keep in mind
The cardholder/renter and the card used to pay for the booking has to be present at pick up and the card that is used to pay online has to be the same card as is used to guarantee the rental agreement.

If the card or card holder is not present at pick up, we will need another card to pay for the booking as well as guarantee the rental agreeement, otherwise we are not able to deliver the car. The cardholder of this new card will be the renter, their card will be charged for the amount of the booking and the older card will be refunded.

Just remember that the cardholder/renter and all extra-drivers have to be present to sign the rental agreement at pick up. The card used also has to be valid for 100 days after the rental period ends.

If you present a card that is not clearly marked a credit card at time of pick up, but decide not to take Platinum insurance, no refund will be made as that is considered a cancellation within our 48 hour no cancellation period.

Information about credit and debit cards
If you are in doubt whether your card is a debit or credit card, feel free to contact us and we will look up your card number. We have English, French, Polish and Icelandic speaking agents that are happy to assist you. 

You can pay online with debit cards that have the online payment option.

When you pick up the car, that same card has to be used to guarantee the rental agreement. We offer two card options:
1. We will accept your credit card as a guarantee, pre-authorization is required. If the credit card is not clearly marked as a credit card our front desk staff is not authorised to accept it.
2. We will accept a debit card, debit/credit card or prepaid credit card only if the card has a 15-16 digit number on the front, and you buy our Platinum Insurance package for the duration of your rental period.

If the card or card holder is not present at pick up, we will need another card to pay for the booking as well as guarantee the rental agreeement, otherwise we are not able to deliver the car.
The cardholder of this new card will be the renter, their card will be charged for the amount of the booking and the older card will be refunded.

ATTN The cardholder/renter and the card used to pay for the booking has to be present at pick up and the card that is used to pay online has to be the same card as is used to guarantee the rental agreement. 

Just remember that the cardholder/renter and all extra-drivers have to be present to sign the rental agreement at pick up. The card used also has to be valid for 100 days after the rental period ends.

We don´t take pre-authorization from your card.

The person that owns the credit card used to pay for the booking and takes responsibility for the car has to sign the rental agreement. If that is not the same person as the main driver, we will list the driver as an extra driver.

Just keep in mind that all drivers and extra drivers have to be present at pick up to sign the rental agreement. 

No, we have no hidden fees at pick up, the price you pay online is the price you pay for the car.

Our prices include taxes, unlimited mileage and third party liability insurance. Other insurance is not included in the price. If you want to add insurance that costs extra but we do not require that you add insurance.

We will accept your credit card as a guarantee, pre-authorization is required.
If you only have a debit card or a prepaid/plus card, we accept cards that have the 16 digit number on the front if you also buy our Platinum Insurance package for the duration of your rental period. 

There is no young driver fee, if you are 20 years old you get the same price as everybody else.

Read all about the insurance and extras we offer on our Extras page.

Our cancellation policy is as follows:

If you cancel up to 2 days (48 hours) prior to pick up, you get full refund (100% refund).
If you cancel less than 48 hours before pick up, you will not get a refund (0% refund).
No shows are not refunded (0% refund).
If you pick up the car, but decide to drop off early, we do not refund the unused, or partly used rental day(s).

Unfortunately, no. We do not refund unused, or partly used rental day(s) unless amendments to booking or cancellations have been made prior to the pick-up date.

Our cancellation policy is as follows:

If you cancel up to 2 days (48 hours) prior to pick up you get full refund (100% refund).
If you cancel less than 48 hours before pick up you will not get a refund (0% refund). No shows are not refunded (0% refund).
If you pick up the car but decide to drop off early, we do not refund the unused, or partly used rental day(s) unless amendments to booking or cancellations have been made prior to the pick-up date.

We try to accommodate any reservation changes you might have. If you would like to extend before your pick up date, simply send us an e-mail and we will make the changes.

If you would like to extend after you pick up the rental car you can simply call us or come by our office. We will do our best to accommodate your request but please be aware that this might not be possible during high season. It is best to contact us at least 24 hours before your scheduled drop off so we can try to make necessary arrangements.

Yes, of course. Simply send us an e-mail to info@sadcars.com and we will do our best to help you out.

Our business concept is that we rent out good solid cars that are older, although never older then 5 years old. Therefore, we are able to use cheaper cars with lower depreciation - and this delivers the very low rent price directly affecting your costs of travelling in Iceland.

You can read all about our insurance options on our Insurance page.

All our cars have the obligatory Third Party Liability Insurance (TPL) under Icelandic law - this covers third party damage or loss in an accident.

The renter is always responsible for damages which are not covered by any of our insurance. Examples of this are:
• Damages caused to the underside and the top of the vehicle. This also applies if the vehicle rolls over.
• Damages caused when driving off road or through waters and rivers
• Damages caused to the tires or the wheels of the car (unless you have (TI) tire insurance)
• Damages caused by the wind blowing up the door
• Damages caused by negligence or driving while intoxicated

For a full list of what is not covered as well as details about our Insurance check out our Terms page.

All drivers must present driving licenses to rent with SADcars. (Not a copy !)

We accept all driving licenses issued by countries within the EU and USA/Canada. If you are from a country outside those regions we will accept your driving license if it has a license number, your photo, a valid date and is in roman alphabet. If your driving license does not fulfill those requirements you will need an international driving license to drive in Iceland.

• • Driver must be at least 18 years old. All drivers must have held their license for at least one year before the start of the rental.  The driver must hold a valid licence throughout the period stated in the rental agreement. In other respects, Icelandic law shall apply to the driver.  
  • For small cars: Drivers who are under 20 years old are subject to an additional young driver fee.
  • For Mini bus and large SUV’S : Drivers who are under 23 years old are subject to an additional young driver fee.
  • All drivers are required to present an appropriate driver’s license, valid for the car group rented, at the beginning of the rental and a valid passport. Both ID´s will be scanned and may be kept upto two years. Copies are not accepted.

  We accept all driving licenses issued by countries within the EU and USA/Canada. If you are from a country outside those regions we will accept your driving license if it has a license number, your photo, a valid date and is in roman alphabet. If your driving license does not fulfill those requirements you will need an international driving license to drive in Iceland.

The following is a list of our service fees:

Parking fine

There is a 5.000 ISK handling fee for all fines or charges that result from renters use of the car and the renter does not pay himself. Car Rental will charge the renter for fines and charges plus the previously mentioned handling fee.

Extra cleaning
If the car is returned extra dirty inside the renter must pay 15.000 ISK cleaning fee.

Smoking in cars
We do not allow smoking in our cars. If someone smoked inside the car during the rental, the renter must pay 45.000 ISK for cleaning fee.

Picking up damaged car
If the car is damaged and needs to be picked up, the retrieve fee is a total of 350 ISK per km outside of the capital area or a minimum of 35.000 ISK.

Flat tire
If the car is returned with a flat tire, the renter is charged at the time of drop off, total of 30.000 ISK for a small and medium sized car. For a large and luxury car, the total charge is 45.000 ISK at the time of drop off. The tire will then be taken to a tire repair shop and if it is repairable, the total charge is 8.000 ISK and a refund for the difference is made immediately.

Fuel tank
Every rental car comes with a full tank of gas, but it’s the renter’s responsibility to return the vehicle with an equally full tank. Customers who won’t have the time to refuel before dropping off a rental can pay for the fuel fee when dropping off the car. Service fee is 5.000 ISK plus the price for the gas.

If you get a speeding ticket you will pay that directly with the Icelandic authorities. 

No worries, we can send it to you for around 3.500 ISK (the cost of sending a normal sized parcel at the post office). Just send us your home address at info@sadcars.com and we will take care of the rest.

Yes, please see a list of service fees below.

Parking fine
There is a 5.000 ISK handling fee for all fines or charges that result from renters use of the car and the renter does not pay himself. The Car Rental will charge the renter for fines and charges plus the previously mentioned handling fee.

Speeding fines
If the renter gets a speeding fine, the car rental will send information to the police which will then contact the renter directly. The 5.000 ISK service fee will be charged. You will be notified if this happens.

Extra cleaning
If the car is returned extra dirty inside the renter must pay 15.000 ISK cleaning fee.

Smoking in cars
We do not allow smoking in our cars. If someone smoked inside the car during the rental, the renter must pay 45.000 ISK for cleaning fee.

Picking up damaged car
If the car is damaged and needs to be picked up, the retrieve fee is a total of 350 ISK per km outside of the capital area or a minimum of 35.000 ISK.

Flat tire
If the car is returned with a flat tire, the renter is charged at the time of drop off, total of 30.000 ISK for a small and medium sized car. For a large and luxury car, the total charge is 45.000 ISK at the time of drop off. The tire will then be taken to a tire repair shop and if it is repairable, the total charge is 8.000 ISK and a refund for the difference is made immediately.

Fuel tank
Every rental car comes with a full tank of gas, but it’s the renter’s responsibility to return the vehicle with an equally full tank. Customers who won’t have the time to refuel before dropping off a rental can pay for the fuel fee when dropping off the car. Service fee is 5.000 ISK plus the price for the gas.

Vadlaheidargong tunnel
If you do not pay when you go through this tunnel in North Iceland, the car rental will be notified and will charge your credit card for the 2.500 ISK tunnel fee plus a 2.400 ISK service fee, a total of 4.900 ISK.

If you will be late for some reason please let us know as soon as possible, we will of course hold the car for you.

If we do not hear from you, we hold the car for 2 hours after your pick up time. After that we might give the car to another customer.

Yes, you can.

What is the European Health Insurance Card?

A free card that gives you access to medically necessary, state-provided healthcare during a temporary stay in any of the 28 EU countries, Iceland, Liechtenstein, Norway and Switzerland, under the same conditions and at the same cost (free in some countries) as people insured in that country.

Cards are issued by your national health insurance provider.

Important – the European Health Insurance Card:

• is not an alternative to travel insurance. It does not cover any private healthcare or costs such as a return flight to your home country or lost/stolen property,
• does not cover your costs if you are travelling for the express purpose of obtaining medical treatment,
• does not guarantee free services. As each country’s healthcare system is different services that cost nothing at home might not be free in another country.

Please note: when you move your habitual residence to another country, you should register with the S1 form instead of using the EHIC to receive medical care in your new country of habitual residence.